Bank of Ireland has announced that its branches in Athy, Celbridge, Kildare and Maynooth are to have a counter service available to personal customers both in the morning and the afternoon.
Up to now, the counter service has just been available during morning hours.
Counter services across the country will also be expanding before the end of this year as Bank of Ireland extends full day counter services by over 160% in branches nationwide.
Speaking about the extended service, Roisin Crotty, Head of Bank of Ireland Kildare said:
“Serving customers brilliantly is a key priority for Bank of Ireland. We want to offer services and products in line with how consumers want to bank – both now and into the future.”
“With more than 250 branches nationwide, we are proud to have the largest branch network of any bank in Ireland.
"We have been listening carefully to our customers and it’s clear that we need to improve the service we provide.
"Customers want to see tellers behind the counter and not just in the morning. In response to that feedback, we are extending our counter service to operate in the afternoon, as well as the morning, at our branches in Athy, Celbridge, Kildare and Maynooth.”
For full information on the new counter opening hours at Bank of Ireland Athy, Celbridge, Kildare and Maynooth branches please see https://www.bankofireland.com/branch-locator/.
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